Fail-open by design
Engineer
Claude on BedrockInngestPostgreSQL
Production AI lives or dies on its failure modes. Moderation that fails open (hold, don't reject), rate limits that fail open when the limiter is down, and observability that never propagates its own errors — the boring decisions that keep a product trustworthy.
Outcomes
- LLM moderation that holds content for review instead of wrongly rejecting it
- Every external dependency degrades gracefully, never breaking the request
- Observability threaded through every span of the pipeline